We’re currently experiencing a high volume of orders and inquiries, so response times may be longer than usual. Thank you for your patience as we work hard to assist everyone as quickly as possible.
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Frequently asked questions
How long is shipping?
We partner with trusted suppliers to get your gear to you as fast as possible
US orders: Usually 7-12 business days
You'll receive tracking info via email once an order ships
what if my gear arrives damaged or defective?
If an item arrives damaged or defective, contact us within 7 days of delivery with photos, and we'll send a replacement or issue a refund.
Refund policy?
A 30-day hassle-free return policy is placed on most products (must be unused and in original packaging). To start a return, email us at knockra@gmail.com
Do you offer warranties?
Some products come with manufacturer warranties. If a product has a warranty, we’ll list it on the product page.
Do you offer discounts or bundles?
We run limited promotions and bundle deals throughout the year. Join our email list to get exclusive offers first.
